Our Process
A Clear Path from Hiring Needs to Talent Deployment
How It Works
Six Steps to Your Ideal Hospitality Team
We guide every stage of the recruitment journey with transparency, efficiency, and a commitment to quality placements.
Consultation
We start by understanding your business β staffing needs, role requirements, team size, timeline, and destination country. This ensures we align our search with your exact expectations.
What's Included
- Role specification & quantity
- Timeline & deployment schedule
- Destination & compliance requirements
- Budget & contract structure
Talent Sourcing
We tap into our extensive network of Indonesian hospitality professionals to identify candidates that match your criteria. Our database includes pre-vetted talent across all hospitality departments.
What's Included
- Database & network search
- Targeted outreach campaigns
- Candidate pre-qualification
- Shortlist preparation
Candidate Screening
Every candidate goes through a rigorous screening process. We assess technical skills, service orientation, language proficiency, and cultural adaptability to ensure they meet international standards.
What's Included
- Skills & experience assessment
- Language proficiency testing
- Behavioral & service interviews
- Background & reference checks
Documentation
We handle all recruitment paperwork β from candidate documents to work visa coordination. Our team ensures everything is prepared correctly and on time to avoid delays in the placement process.
What's Included
- Work visa coordination
- Medical & certification checks
- Contract preparation
- Travel documentation
Deployment
Once everything is in order, we prepare candidates for their transition. This includes pre-departure briefings, cultural orientation, and logistical support to ensure a smooth start.
What's Included
- Pre-departure orientation
- Cultural & workplace briefing
- Travel & logistics coordination
- Employer onboarding support
Ongoing Support
Our relationship doesn't end at deployment. We maintain regular communication with both employers and placed candidates to ensure satisfaction, resolve issues, and support long-term success.
What's Included
- Regular check-ins with employer
- Candidate welfare monitoring
- Issue resolution & mediation
- Replacement guarantee support
What Makes Us Different
Hiring With Us vs. Doing It Yourself
See how partnering with Big Hiring compares to managing international recruitment on your own.
FAQ
Frequently Asked Questions
Everything you need to know about our hospitality recruitment services. Can't find what you're looking for? Reach out to our team.
Contact us directlyWe recruit for a wide range of hospitality positions including housekeeping, F&B service, culinary/kitchen staff, spa & wellness professionals, bartenders, cruise ship crew, and hotel operations support. Our candidates are trained and experienced in guest-facing and back-of-house roles.
Our primary talent source is Indonesia, where we have an extensive network of trained hospitality professionals. Indonesian candidates are known for their strong service orientation, adaptability, and cultural awareness β qualities that make them excellent fits for international hospitality teams.
We support placements across the Middle East (UAE, Saudi Arabia, Qatar), Europe (Turkey, Germany, France, Netherlands, UK, Italy, Spain, Greece), and international cruise lines. Our deployment network continues to expand based on employer demand.
The typical timeline from initial consultation to candidate deployment is 4β8 weeks, depending on the number of positions, specific role requirements, and destination country documentation needs. We work to match your timeline while ensuring quality placements.
We aim to reduce recruitment costs for employers. Our fee structure is transparent and discussed during the initial consultation phase. We work with various models depending on the scale and nature of the placement to ensure a cost-effective solution for your business.
Yes. We maintain ongoing communication with both employers and placed candidates after deployment. This includes check-ins during the initial adjustment period and continued support to ensure a successful long-term placement.
Our screening process includes skills assessment, experience verification, language proficiency evaluation, background checks, and behavioral interviews focused on service orientation and adaptability. Only candidates who meet our quality standards are presented to employers.
Get Started
Need Skilled Hospitality Staff?
Tell us your requirements and we'll connect you with qualified professionals ready for placement.